Store Information and Policies:

We do not deal with Returns.If you have bought boots from us, We will exchange for store credit as long as they have not been worn.

Shipping cost, may vary to certain parts of a country.

Exchanges for size, color and styles will have a charge of 5%

Shipping Infomation:
We do not allow any reroutes on the package. The courier must deliver it to the address on the package. They can not deliver it to any other address. If you have any specific delivery requirements please make those arrangements when you place the order.
Boots are normally sent to your credit card billing address.
The Billing Address will be verified with your credit card company so you must use the exact address that your statements are sent.
Should you require that the order be shipped to an alternate address we will require faxed authorization from you. This includes a signed copy of the invoice along with legible copies of your driver's license and the credit card that was used. This is done to protect both of us against fraudulent use.
The Boots will be delivered using the best method. If possible we will inform you of the courier and when to expect delivery when the order is confirmed.
All boots are either shipped factory direct or from our Philadelphia location through UPS. Please allow 7 to 21 days to receive your order. If there are any problems with your order or shipping please call us at 215.592.9926.

Return Policies:
Returns for size changes will not be accepted after 7 Days of the delivery. All other reasons for returns will be handled on a specific basis. If you wish to return the boots because you have decided that you do not want them and want to cancel your order, there will be a 10% surcharge of the total purchase price charged to your credit card. We ask that you call us at 215.592.9926.

Privacy Policy:
All information obtained through Gilly Jeans.com is for the sole purpose of Gilly Jeans, Inc.
No information will be forwarded to any other parties without your notification and approval.
Gillyjeans.com's treatment of personally identifiable information
Gillyjeans.com collects information when you are on the Gillyjeans site This policy also covers Gillyjeans.com's treatment of any personally identifiable information that Gillyjeans.com business partners share with Gillyjeans.com. This policy does not apply to the practices of companies that Gillyjeans.com does not own or control, or to people that Gillyjeans.com does not employ or manage.
Information Collection and Use:
Gillyjeans.com collects personally identifiable information when you purchase Gillyjeans.com products and when you visit Gillyjeans.com pages. When you purchase with Gillyjeans.com, we ask for your name, email address, birth date, zip code, etc.. Once you registered with Gillyjeans.com and purchase our products, you are not anonymous to us. Gillyjeans.com also automatically receives and records information on our server logs from your browser including your IP address. Information is recorded for three general purposes: to customize the advertising and content you see, to fulfill your requests for certain products and services, and to contact you about specials and new products.
All personal information is held in the strictest confidence.